The Austrian native said that in much of Europe, certifications aren’t as widely revered as in the U.S. “In my opinion, certifications are overrated,” Hufnagl said. In fact, he said, companies may be urging workers to get certifications in the hope that they will get special consideration from Cisco, if only so their calls for help will get answered more quickly. One major beneficiary of the CCIE program may be Cisco itself. Because Cisco has such a highly developed certification program, workers in customers’ IT shops have a higher level of insight about fixing Cisco hardware and software than other vendors’ gear, Zhou said. When a system or part breaks, Cisco’s customers are more likely to be able to fix the part because of their training, even if they did not pass a CCIE exam, Zhou said. At least they can take the first steps in repair before calling Cisco for help, which reduces Cisco’s costs, she said. “Services at Cisco are highly leveraged,” she said.
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The owner’s or management’s response to a negative review will have more of an impact than the review itself. Thanking the reviewer, promising to look into the situation and validating their concerns are just a few of the things an owner should do after a negative review. Your business should be choosing a few social media platforms to focus on when starting to become active on social media . It’s more important to do it correctly and well on one or two platforms than to have 7 accounts that are barely active. Many hotels can use YouTube for video tours of their hotel, Facebook for interacting with customers or Twitter for answering inquiries. Some destinations in a great location can make Pinterest or Instagram their platform of choice because it lends itself to beautiful photographs. The choice of social media will depend on a few factors, but you should choose one that works for your business and that can be maintained properly. You’ll want to respond and interact with commenters as well as visitors who like and share posts. If you’re uploading content regularly, you’re more likely to get shares and likes or reposts to their social media accounts, which is a boon to your business. Respond as much as possible to the influencers in the travel industry too. These will be your biggest cheerleaders if you’re doing things right. Use alerts when you can, respond positively to all online reviews even if they’re negative and be active on your website as well as social media platforms to manage your online reputation. The importance of online reputation for your hotel shouldn’t be underestimated. When people are searching for hotels in your area, they should see your business striving to provide the best service possible.
What Kind of AI Technologies Are Travel Companies Using? Artificial intelligence (AI) is changing the travel industry, helping companies provide better services and improve customer experiences. Travel companies use different AI technologies to analyze data, automate tasks, and offer personalized recommendations. This article explores the various AI technologies that travel companies use and how they make travel better. Machine learning is a type of AI that allows computers to learn from data and make predictions. Travel companies use machine learning to understand customer preferences, predict travel trends, and set prices. For example, airlines use machine learning to predict flight delays and adjust seat prices. This technology helps companies make smart decisions, making travel more efficient and satisfying for customers. Natural Language Processing (NLP) is a technology that lets computers understand and respond to human language. In travel, NLP is used in chatbots and virtual assistants. These AI tools provide instant help to travelers, answering questions, helping with bookings, and giving travel information.
